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Our Guarantee
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We guarantee first-class customer service. RennStore, LLC is committed to making you satisfied with our superior service. If you have any questions or concerns regarding our products or services, please contact RennStore, LLC at 425-765-1090. We will respond to or acknowledge most inquiries within one business day.
*Please, no returns unless mutually agreed upon by Rennstore*
We guarantee your privacy. At RennStore, LLC, we are committed to protecting your privacy. RennStore, LLC does not sell, trade or rent your personal information to other companies. We use the information we collect about you to process orders and to provide a more personalized experience. RennStore, LLC will not collect any personal information about you except when you specifically and knowingly provide such information.
It may be helpful for you to know how we use the information we collect:
· When you order, we request your name, email address, mailing address, telephone number, credit card number and expiration date. This allows us to process and fulfill your order and to notify you of your order status. · When you enter a contest or other promotional feature, we may ask for your name, address and email address so we can administer the contest and notify winners. · We may also use the information we collect to notify you about important changes at RennStore, LLC and special offers we think you will find valuable.
By using our Web site, you consent to the collection and use of this information by RennStore, LLC. If we decide to change our privacy policy, we will post the changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
If you are under 18 years of age, you must have your parent or guardian's permission to order.
We guarantee your security. Every time you shop with RennStore, LLC, you are backed by our security guarantee. When you are shopping at RennStore, LLC, you are shopping on our secure server, which encrypts all of your personal information, including name, address, and credit card number. All credit card transactions made on RennStore, LLC are protected using industry standard SSL Security. All RennStore, LLC credit card transactions are cleared through our secure servers that are protected from fraud with a certificate from Verisign. To view certificate information in Windows Internet Explorer: While in our secure order area, right click on the bottom portion of one of our checkout pages and select the properties item. In the property sheet window that appears, select the certificates button to see certificate information. Please note: the Macintosh version of Internet Explorer does not support this functionality.
To view certificate information in Netscape Navigator: While in our secure order area, right click (control-click on the Macintosh) on the bottom portion of one of our checkout pages and select the page info item.
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